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Kairos At A Glance

Kairos Strategies provides business, marketing, sustainability, and technology strategy consulting to help organizations:

  • Capitalize on opportunities
  • Improve outreach
  • Grow relationships
  • Increase customer value
Services Overview
Business Strategy & Planning
Could you use an extra brain to help assess a new market, develop a business plan, re-think your marketing and communications strategy, improve customer relationships, or enhance stakeholder engagement? We help you define requirements, analyze processes, understand adoption issues, and build ROI expectations. Kairos Strategies will make sure that you've thought through everything on the front end and avoid painful and costly ah-ha's down the road. Clients have used Kairos Strategies to:
  • Write a business plan
  • Develop an online marketing and communications plan
  • Assess the potential for a new product/service/program
  • Develop an implementation plan for a new product/service/program
  • Improve customer relationship management(CRM)
  • Assess the customer/constituent "brand experience"
  • Understand the impact of emerging technologies on the organization
Technology Strategy & Selection
Use Kairos Strategies to help assess the wide array of technology vendors, develop technical requirements, manage RFP (Request For Proposals) processes, and negotiate with technology providers. Kairos Strategies takes into account an organization's budget and staffing to find the most appropriate technology that provides room for growth. Clients have used Kairos Strategies to:
  • Develop a strategic technology plan
  • Select new technology vendor(s)
  • Develop a CRM strategy (customer/constituent relationship management)
  • Select knowledge sharing tools
  • Research and write papers on emerging technology topics
  • Advise on technology product feature sets
  • Develop Web sites
  • Determine strategies for Social networking and Web 2.0 tools
Outsourced Program/Project Management
Need a seasoned professional to jumpstart online or offline initiatives, but don't want to hire a full-time staff? Use Kairos Strategies to manage online projects and programs, from running a community of practice to managing an online outreach campaign (including email, Google Adwords, and social networking tools) to implementing a web site overhaul. Clients have used Kairos Strategies to:
  • Grow online marketing and outreach efforts
  • Develop and run new programs
  • Manage knowledge sharing "Communities Of Practice"
  • Project manage technology implementations
  • Program manage collaborations and partnerships
Training, Coaching & Change Management
As part of every engagement, Kairos Strategies helps staff and executives maximize their investment in new initiatives through training, one-on-one coaching, and change management services. Kairos Strategies identifies appropriate staff training, performance incentives, and cultural issues to ensure that organizational issues don’t short-circuit strategic decisions.

Partners

Maikhanh Consulting -- provides Salesforce implementation, data migration, data cleaning, and other CRM-related services to nonprofit organizations.